Shipping Policy

Last updated: 18 Aug 2025

Digital Services

• All services are delivered digitally through the platform
• Account access is granted immediately upon successful registration
• Premium features are activated within minutes of subscription
• No physical delivery address required

Service Delivery

Immediate Access

• Free accounts: Available instantly after email verification
• Premium subscriptions: Activated within 5 minutes of successful payment
• Profile features: All tools and features accessible immediately

Global Availability

• Our digital platform is accessible worldwide (subject to local laws)
• Services available in multiple time zones
• 24/7 platform availability with 99.9% uptime target

24/7 Service Access

• Profile creation and management available around the clock
• Real-time updates and synchronization
• Instant access to premium features upon subscription

Technical Delivery

Service Activation Process

1. Account Registration: Instant upon email verification
2. Profile Setup: Available immediately after registration
3. Premium Activation: 2-5 minutes after payment confirmation
4. Feature Access: Real-time activation across all devices

Technical Requirements

• Internet connection required for platform access
• Modern web browser (Chrome, Firefox, Safari, Edge)
• No software downloads or installations required
• Mobile-responsive design for all devices

Delivery Issues & Support

Common Technical Issues

• Payment processing delays: Usually resolved within 10 minutes
• Account activation issues: Check spam folder for verification emails
• Premium feature delays: Contact support if not activated within 30 minutes

Support Response Times

• Critical issues: Within 2 hours during business days
• General support: Within 24 hours
• Account access problems: Priority response within 4 hours
• Business hours: Monday to Friday, 9 AM to 6 PM IST

Service Credits

• Extended outages (>4 hours): Pro-rated service credits
• Payment processing issues: Full refund or service extension
• Technical delivery failures: Automatic service extension

International Service

Global Users

• Digital services available in 190+ countries
• Multi-currency payment processing
• Localized user experience where applicable
• Compliance with international data protection laws

Regional Considerations

• Payment methods: Vary by country and region
• Tax handling: Applied according to local regulations
• Legal compliance: Service availability subject to local laws
• Data residency: Compliant with regional requirements

Service Interruptions

Planned Maintenance

• Scheduled during low-traffic hours (typically 2-4 AM IST)
• Advance notice provided via email and platform notifications
• Maximum 2-hour maintenance windows

Unplanned Outages

• Real-time status updates on our status page
• Email notifications for extended outages
• Service credits for significant disruptions